Global Solutions Group | Team Blog

Tuesday, January 27, 2015

In future of posts I will run through a couple of methods I have found that can greatly assist in providing some context and definition to xRM practices (both new and existing) within an organisation. The first of which is the concept of a capability maturity model.

 

No...

Thursday, October 23, 2014

Capability: ‘A capacity, ability or talent that has significant potential for development or use’

The basis of many of my recommendations to clients in establishing an xRM Strategy is firmly themed upon the positioning of XRM within an organisation as a capability and...

Tuesday, September 9, 2014

 

Pre-sales activities have been a bit all consuming over the past few weeks however it is refreshing to see clients on the same page (both as us and with each other!).  A simple method i have been road testing in the process of discovering client requirements has bee...

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