Global Solutions Group | Team Blog

Tuesday, January 27, 2015

In future of posts I will run through a couple of methods I have found that can greatly assist in providing some context and definition to xRM practices (both new and existing) within an organisation. The first of which is the concept of a capability maturity model.



Monday, January 12, 2015

Some managed scope creep during a project is normal and in a green field site implementation to be expected as the requirements become a prototype and then a system, additional context is achieved and can sometimes lead to a necessary extension to scope.


In the early s...

Wednesday, December 3, 2014

Currently approaching a key go-live date with the users now eagerly hammering away on a UAT environment.  Taking a slightly different approach to a normal UAT phase as its a green field site where we are replacing a manual process with an xRM implementation (Contract a...

Thursday, October 23, 2014

Capability: ‘A capacity, ability or talent that has significant potential for development or use’

The basis of many of my recommendations to clients in establishing an xRM Strategy is firmly themed upon the positioning of XRM within an organisation as a capability and...

Tuesday, September 9, 2014


Pre-sales activities have been a bit all consuming over the past few weeks however it is refreshing to see clients on the same page (both as us and with each other!).  A simple method i have been road testing in the process of discovering client requirements has bee...

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